Consent and Privacy Policy

Kindly read the consent and privacy policy for AC skin health patient

AC Skin Health Dermatology Clinic Inc.

AC Skin Health Dermatology Clinic Inc. (“the Clinic”) values your privacy and is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

1. Personal Data We Collect
We may collect the following personal data: Name, address, contact details, date of birth, gender Medical history, diagnoses, treatment records, and clinical photographs Appointment, billing, and payment information

2. Purpose of Collection and Processing
Your personal data is collected and processed for the following purposes: Provision of medical dermatology consultations and treatments Maintenance of accurate medical records Appointment scheduling and clinic operations Billing, payment processing, and accounting Compliance with legal, regulatory, and professional requirements

3. Data Sharing
Your personal data may be shared only when necessary and with appropriate safeguards, with: Accredited diagnostic laboratories Secure cloud-based clinic management or electronic medical record (EMR) providers Payment processors and accounting service providers Government agencies when required by law Only relevant and necessary information is disclosed.

4. Data Retention
Medical records are retained for at least ten (10) years from the date of last consultation or as required by law. Records are securely disposed of through shredding or permanent deletion once the retention period expires.

5. Security Measures
We implement reasonable organizational, physical, and technical security measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.

6. Your Rights as a Data Subject
You have the right to: Be informed about the processing of your personal data Access and request a copy of your data Object to processing or withdraw consent when applicable Request correction of inaccurate data Request erasure or blocking of data, subject to legal limitations Lodge a complaint with the National Privacy Commission Requests may be submitted in writing to the Clinic or our Data Protection Officer.

7. Contact Information
Data Protection Officer: dataprotection.acg@gmail.com By availing of our services, you acknowledge that you have read and understood this Privacy Notice.

I fully understand that:

  • Online consultation is a form of teledermatology which is the practice of dermatology through messaging or call, sending photos and electronic copies of laboratories etc.
  • The physician-patient relationship through online consultation is formed at my request. My concern is not urgent nor does it require urgent or critical medical intervention.
  • That online dermatology consultation uses technology – telephone, cellphone, computer, and other electronic devices, which is different from on site consultation.
  • I will be asked and I will give truthfully, the history, laboratory results, images, videos of my concerns. I may be requested to show body parts which is necessary for my concerns and diagnosis.
  • That use of technology during online consultations has limitations due to quality of images, video, audio, etc, which may lower accuracy and precision of diagnosis.
  • The doctor is not in the same room to perform physical examination.
  • I will be given prescription, instructions and guidance based on evaluation after the online consultation.
  • There are potential risks in conducting online consultation using technology which can lead to misdiagnosis and consequently mistreatment.
  • I agree to share my personal information to schedule an appointment for online consultation and for billing purposes.
  • I agree not to record any video or audio of the online consultation nor share details to anyone.
  • Consultation is confidential but doctor cannot guarantee safety of my personal data. I am fully aware and cannot hold the doctor liable for any loss, leak or any illegal use of my personal data or details of my online consultation.
  • I have the right to obtain a copy of information gathered during the teleconsultation. I have the right to terminate physician-patient relationship anytime.
  • I was given the opportunity to ask questions and my questions were clearly answered. I fully understand the risks and benefits of an online consultation.
  • By submitting the online consultation form, I hereby declare that I have read and fully understand all limitation details of an online consultation.

Mission

To provide quality and excellent healthcare for all medical and aesthetic concerns of our patients and all members of the family, to help them achieve a status of optimal skin health and wellness.

Vision

To be the first sustainable dermatology clinic in the Philippines.

Values